Overview

MediaSeal can use different methods to determine whether any files are MediaSeal protected files.   The new fast-detect mode (default) is recommended in most use cases, however a compatibility mode exists for use files created with previous versions of MediaSeal Encryptor.  

Issues

• MediaSeal Decryptor does not show a password dialog box when attempting to open a MediaSeal Protected File
• The File was protected using an older version of MediaSeal Encryptor
• You experience slow read / write Access to the file 

Solution

If you experience any issues, you can change the detection mode

Click on the Decryptor Tray and select "Close open assets", Select Yes,

Click on the Decryptor Tray again and select "Configuration", select "Detection Mode, 

Select "Fast-Detect Mode" or "Compatibility Mode", Click Set Mode

Note: "Fast-Detect Mode" is not compatible with older generations of MediaSeal protected files.  You may need to check with the owner of the encrypted content that they are using the latest version of MediaSeal Encryptor.