What to do if my machine is not accessible anymore and need to recover ilok license?
It is now possible for the user to report a machine as unusable by downloading and using iLok Licence Manager from iLok.com.
First launch iLok Licence Manager, then login using your iLok account.
Right click on the unusable machine > select 'Report as Unusable'
Type in a reason, and click Submit Request.
Please contact firstname.lastname@example.org to track the progress of your licence reset request.