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TLSv1.0 and TLSv1.1 Deprecation Notice for Encryptor Users

Modified on: 2024-07-29 17:10:34 +0100

TLS being deprecated in new MediaSeal KeyServer 7.1 Upgrade.


As part of the latest MediaSeal KeyServer upgrade we are deprecating support for older TLS versions.  After the upgrade only TLS versions 1.2 or newer will be supported, this is to ensure we meet the latest industry security standards for TLS.

By deprecating support for older TLS versions, we will be requiring MediaSeal Encryptor users to be running Operating Systems newer than, and including, Mac OS X 10.9 and Windows 7 SP1.  In addition, you will require a version of the MediaSeal Encryptor application of v4.5.0 or above, and / or a version of the MediaSeal App of v6.0.1 or above.

If you are already using a MediaSeal Client, along with a browser and operating system which supports TLS 1.2 you will not be affected by this MediaSeal upgrade.


To check your TLS version:


Windows

On Windows, from the start menu or control panel, open “Internet Options”. Select the Advanced tab, scroll down to the Security section and make sure the TLS 1.2 option is checked.



Mac / Linux


  • On Mac, open the terminal on your computer
  • To check compatible with TLSv1.2, type:
                openssl s_client -connect YOUR_MEDIASEAL_URL:443 -tls1_2
  • To check compatible with TLSv1.3, type:
                openssl s_client -connect YOUR_MEDIALSEAL_URL:443 -tls1_3
  • If on the last line, it shows “Verify return code: 0 (ok)” then your computer is compatible with that version of TLS.

 

* If you are unsure of “YOUR_MEDIASEAL_URL”, please contact the content owner for details.

 

Browser

For browser compatibility, You can check your compatibility here:

https://en.wikipedia.org/wiki/Version_history_for_TLS/SSL_support_in_web_browsers 

or visit 

https://clienttest.ssllabs.com:8443/ssltest/viewMyClient.html

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Contact Us


Contact MediaSeal Support if you have an issue or to answer any questions you may have. Please also review the Quick Start Guides and Product Manuals for more detailed information.

Technical Support


From 01/05/2022 technical support will only be provided to Operating Systems which are currently supported by Apple and Microsoft, or have been unsupported by Apple and Microsoft for less than 3 years. As of May 2022, this means technical support will be provided for Operating Systems newer than macOS 10.12 and Windows 7 SP1. MediaSeal will remain compatible with all existing Operating Systems, and our technical support team will endeavour to assist on all issues. However, long term support will not continue with issues on older Operating Systems should they not be resolved within a reasonable time.

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