Support Center

Product support and useful documentation

How To Reset Machine License Password on OSX (ARCHIVED)

Modified on: 2020-08-18 16:43:29 +0100

This article is ARCHIVED - This no longer applies to MediaSeal Clients from Release 3.8.0 Build 90 onwards.


Forgotten machine password or need to reset the MediaSeal "Machine License" password on OSX


1. Quit the MediaSeal Decryptor Tray
2. Open Finder
3. Open Go Menu -> "Go to Folder"
4. Type "~/Library/Preferences"
5. Find a file within this folder called "com.mediaseal.DecryptorTray.plist"
6. Remove or Drag to Trash
7. Reboot Machine
8. Set new machine password


Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.
Can you please tell us how we can improve this article?