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How to enable MediaSeal Secure Player diagnostic logging on Windows

Modified on: 2020-08-17 19:15:31 +0100

By default, logging is not enabled for MediaSeal Secure Player.  However, this can be enabled to assist in diagnosing any issues.

To enable logging:

  • Open a command prompt  (type cmd in the search and press Enter)

  • Type "c:\Program Files (x86)\MediaSeal\Secure Player\MSSecurePlayer.exe" --log-file %USERPROFILE%\Desktop\SecurePlayer.log --msg-level=all=trace

  • Press Enter

The log file should be output to your desktop.

This file can be sent to the MediaSeal team for analysis.

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