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How do I open/access my MediaSeal encrypted files?


Modified on: 2022-08-24 20:22:45 +0100


Question:


How do I open/access my MediaSeal encrypted files?


Answer:


To open/access an encrypted file, please:

  1. Ensure your MediaSeal Decryptor software is installed and running
  2. Ensure your MediaSeal licence is present, if files require iLok
  3. Open your file using your preferred application, for instance you can use QuickTime or VLC
  4. Enter the password you have received from your client for the file when prompted
  5. You should see an access granted prompt and your file should now be accessible within your preferred applications


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