Question:
How do I open/access my MediaSeal encrypted files?
Answer
To access an encrypted file, please follow these steps:
- Make sure your MediaSeal Decryptor software is installed and running.
- Verify that your MediaSeal license is available if the files require iLok.
- Open your file using your preferred application, such as QuickTime or VLC.
- When prompted, enter the password you received from your client for the file.
You should then see a prompt indicating that access has been granted and your file will be accessible within your chosen application.
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