Frequently Asked Questions
Frequently Asked Questions
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Question How do I purchase a MediaSeal Licence? Answer Please contact sales@mediaseal.com and a member of our sales team will...
2021-10-22 16:37:37 +0100
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Question Is MediaSeal Decryptor compatible with Mac OS Monterey? Answer Yes MediaSeal have added support to macOS 12.0 Monterey as of...
2021-10-29 11:25:29 +0100
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Question: How do I change my iLok account's username or password? Answer: MediaSeal operates as an independent publisher and therefore...
2025-06-23 10:06:18 +0100
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Question: How do I uninstall MediaSeal Decryptor? Answer: On MacOS The MediaSeal download package includes an uninstallation script that you...
2025-06-23 10:43:20 +0100
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Question: Is MediaSeal compatible with macOS Sonoma? Answer: MediaSeal supports macOS Sonoma as of 9 November 2023 in v6.1. The...
2024-08-12 14:07:06 +0100
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Question: How do I demo and purchase MediaSeal? Answer: To request a demo please fill in our Demo Request form....
2024-07-16 12:57:32 +0100
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Question: How to check your version of MediaSeal Encryptor Answer: To check your existing version of Encryptor Client App, open...
2024-07-29 17:02:17 +0100
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What is iLok and how does it work with MediaSeal? An iLok is a hardware device used to manage software...
2024-11-25 14:01:20 +0000
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Question: Is MediaSeal compatible with macOS 15 Sequoia? Answer: Starting from version 6.3.4, MediaSeal is compatible with macOS 15 Sequoia....
2024-11-25 10:47:00 +0000
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Question: How do I manage my iLok account? Answer: To manage your iLok account, please visit www.ilok.com. As a third-party publisher,...
2025-05-19 15:04:57 +0100
