Question:
How do I uninstall MediaSeal Decryptor?
Answer:
On MacOS
The MediaSeal download package includes an uninstallation script that you must run to remove MediaSeal correctly.
The download package is titled 'MediaSealDecryptorX.X.XOSX.zip'. If you can no longer access it, please download the package through the MediaSeal Portal.
Next, unzip the file, and you will see a file called MediaSealDecryptor.dmg. To run this file, double-click it, and a new window will pop up with the Uninstall icon inside.
Run the Uninstall icon by double-clicking on it.
Please note that uninstalling Mediaseal Decryptor requires administrative access. You may encounter a window prompting you to enter your computer username and password to finish the uninstallation process.
On Microsoft Windows
- Quit MediaSeal Decryptor if it is running.
- Open the Start Menu and type Control Panel, then press Enter.
- In the Control Panel, click on Programs or Programs and Features.
- Look for MediaSeal or MediaSeal Decryptor in the list.
- Select MediaSeal Decryptor and click the Uninstall button to remove it successfully.
Should you encounter any problems, feel free to reach out to our helpful support team for additional assistance.
