Support Center

MediaSeal App FAQ's


  • Question: Where can I download the MediaSeal App? Answer: To download the MediaSeal app, login into your MediaSeal server URL...

    2025-06-19 18:24:24 +0100

  • Question: How do I encrypt files? Answer: To encrypt your files, please ensure that you have downloaded the MediaSeal App...

    2025-07-28 09:55:09 +0100

  • Administrator Onboarding in MediaSeal App Administrator Onboarding is a feature in the MediaSeal App that allows administrators to manually onboard...

    2026-01-08 15:33:13 +0000

  • The Decryptor Inactivity setting automatically deactivates Decryptor users who have had no account activity for a specified number of days....

    2026-10-22 11:39:21 +0100

  • MediaSeal supports SAML-based authentication through an external identity provider (IdP). Follow these steps to configure the integration. Before you begin...

    2026-10-22 11:38:37 +0100

  • MediaSeal supports authentication through an external identity provider using OpenID Connect (OIDC). Before you begin Ensure that you have: Administrator...

    2026-10-22 11:38:25 +0100

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