MediaSeal App FAQ's
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Instructions to create a new job within the MediaSeal App Step 1: Locate and open the MediaSeal app or go to...
2025-06-19 18:22:07 +0100
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Step 1: Click 'Jobs' in the upper left-hand corner of the MediaSeal App you will see the 'Jobs' tab, click...
2022-05-12 18:03:52 +0100
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Question: How do I create a Title? Answer: Step 1: Click Titles With the MediaSeal app open click in the...
2022-05-12 18:15:26 +0100
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Question: How do I access users audit data? Answer: First click 'Audit' in the left-hand corner of the app window...
2022-05-12 17:54:04 +0100
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Question: How do I update my MediaSeal App? Answer: Open up the MediaSeal App. On the bottom left-hand corner of...
2025-06-19 18:26:42 +0100
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Question: How do I add Decryptor groups in MediaSeal App? Answer: Open MediaSeal app. Within the app click the 'Groups'...
2022-05-19 17:26:40 +0100
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Question: How do I deactivate a user? Answer: You can deactivate a user by going into the users tab,...
2022-07-26 17:17:52 +0100
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Question: How do I re-activate a disabled user? Answer: You can re-activate a user by going into the users tab,...
2023-06-23 17:25:54 +0100
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Question: How can I work out the cause of an 'Access Denied' a user is getting when trying to access...
2023-06-23 17:11:09 +0100
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Question: How do I invite new users to my server? Answer: Navigate to your MediaSeal web portal or use the...
2025-06-19 18:29:14 +0100
