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How to activate your MediaSeal Decryptor iLok Licence

Modified on: 2020-08-19 13:20:25 +0100

Please follow the steps below to activate your iLok licence by first clicking on the MediaSeal Decryptor icon.

1. Click on Accounts then click Activate iLok licence


2. Click Activate


3. Enter your iLok credentials and click Next


4. Select your MediaSeal Decryptor Licence


5. Select Location your machine or your iLok and click Next



6.  Click Continue

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Technical Support

From 01/05/2022 technical support will only be provided to Operating Systems which are currently supported by Apple and Microsoft, or have been unsupported by Apple and Microsoft for less than 3 years. As of May 2022, this means technical support will be provided for Operating Systems newer than macOS 10.12 and Windows 7 SP1. MediaSeal will remain compatible with all existing Operating Systems, and our technical support team will endeavour to assist on all issues. However, long term support will not continue with issues on older Operating Systems should they not be resolved within a reasonable time.

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Contact MediaSeal Support if you have an issue or to answer any questions you may have. Please also review the Quick Start Guides and Product Manuals for more detailed information.

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