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How to re-activate a Decryptor user account

Modified on: 2020-08-18 16:10:14 +0100

To re-activate a user account that has been disabled, complete the following steps:

1. Login to your Encryptor client

2. Go to the Decryptor Users tab

3. Locate your recipient and click Edit

4. In the user details form, locate the Active field and ensure it is enabled, then click Save.

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