Support Center

Product support and useful documentation

How to allow MediaSeal's system extension to run on Mac?


Modified on: 2024-11-22 11:43:24 +0000


Question:


How to allow MediaSeal's system extension to run on Mac?


Answer:


To ensure the proper functioning of the MediaSeal Decryptor software, you need to enable system extensions and allow its system extension from Fortium Technologies Ltd. Before following the instructions below, please make sure that system extensions are enabled on your Mac.


To allow the software from Fortium Technologies Ltd. to run, follow these steps:

  1.  Open System Preferences and navigate to either Security & Privacy or Privacy & Security depending on your operating system.
  2. Click on the small padlock icon to enable changes.
  3. Select "Allow" to permit the software to run.
  4. You may be prompted to reboot your system.  If so, please do so, and your MediaSeal software should work correctly after the next restart.

On older macOS Versions you may see the following example.

On newer macOS versions, you may see the following example.




Cannot find the system extension?


If you are still having difficulty locating the "Fortium Technologies Ltd" system extension in your Privacy & Security settings, please proceed with a clean reinstallation of MediaSeal.




Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.
Can you please tell us how we can improve this article?

Fortium