Frequently Asked Questions
Frequently Asked Questions
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Question Do I need to any software to access encrypted files? Answer Yes, you'll need our MediaSeal Decryptor client application....
2020-08-18 17:10:42 +0100
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Question What type of file has an MSF File extension? Answer Files that have an MSF file extension are MediaSeal...
2020-08-18 13:39:36 +0100
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Question Do I need to decrypt a MediaSeal encrypted asset before I can use it inside my application? Answer No,...
2020-08-14 13:49:04 +0100
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Question Do I need a physical iLok for MediaSeal to work? Answer For Single-Factor Authentication (1FA) "password only": No. You...
2020-08-14 16:04:00 +0100
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Question Do I need to be online for MediaSeal to work? Answer No. MediaSeal can be implemented in both online...
2020-08-14 16:42:49 +0100
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Question Is the password used to access files different for each file? Answer A unique password can be set for...
2020-08-14 16:44:04 +0100
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Question Can I use any program to access the encrypted files? Answer No, Only MediaSeal approved applications can be used...
2020-08-14 16:46:10 +0100
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Question Which Operating Systems are compatible with MediaSeal Software? Answer *Please note - Apple Silicon (M3) systems requires MediaSeal version 6.2.0 or above....
2024-09-30 10:45:35 +0100
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Question What happens if I leave the encrypted files open but remove the iLok? Answer Files will remain open, however...
2020-08-14 16:48:41 +0100
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Question What if I have accidentally sent encrypted files to the wrong person? Answer Nothing whatsoever. The files are encrypted,...
2019-10-15 16:25:26 +0100
