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MediaSeal Configuration for Avid ISIS / NEXUS Storage

Modified on: 2019-05-21 17:01:38 +0100

Symptoms

You may experience slow read / write access to Avid ISIS / Nexus Storage Solutions when accessing MediaSeal protected content.

Cause

Avid Storage Systems use a read-ahead technology to minimise access times at later editing stages and this may impact performance when loading content.

Resolution

MediaSeal has a built-in "Fast-Detect Mode" setting that can be used to optimise MediaSeal protected content that is stored on Avid ISIS/Nexus.

Click on the Decryptor Tray and select "Close open assets", Select Yes,
Click on the Decryptor Tray again and select "Configuration", select "Detection Mode, select "Fast-Detect Mode", Click Set Mode

Note: "Fast-Detect Mode" is not compatible with older generations of MediaSeal protected files. You may need to check with the owner of the encrypted content that they are using the latest version of MediaSeal Encryptor.

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Technical Support

From 01/05/2022 technical support will only be provided to Operating Systems which are currently supported by Apple and Microsoft, or have been unsupported by Apple and Microsoft for less than 3 years. As of May 2022, this means technical support will be provided for Operating Systems newer than macOS 10.12 and Windows 7 SP1. MediaSeal will remain compatible with all existing Operating Systems, and our technical support team will endeavour to assist on all issues. However, long term support will not continue with issues on older Operating Systems should they not be resolved within a reasonable time.

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