Encryption while you work

You Receive a Message “The file authorization type is not supported”

Modified on: 2019-10-16 11:33:42 +0100



Issue


You receive the message “The file authorization type is not supported”


Cause


You are trying to access content with a non-compatible version of the MediaSeal Decryptor Client.


Solution


Check MediaSeal Decryptor Client version compatibility.


Please contact your content owner to provide content compatible with you MediaSeal Decryptor Client version.
Alternately, install a compatible version of the MediaSeal Decryptor Client software.



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