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How do I generate a Mediaseal test report?


Modified on: 2024-06-24 14:50:26 +0100

Question:


How do I generate a MediaSeal test report and send to Support?


Answer:


To generate a MediaSeal Test report right-click on the MediaSeal icon, running in your taskbar, near your system clock, then click the 'Test' tab.


A test window will open that contains the test information.  To send the info to our support team just click on 'Send to Support', then send this report generated to us. 


The Test report contains basic information about the status of your MediaSeal software installation and is used for troubleshooting.


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